Effective Business Presentation Tips

Effective business presentation tips

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For more leads and sales, better learners’ retention, or for whatever reason you may have, it is a must to have the best and most effective presentation. In business, it is critical to prepare and have an effective delivery, for it may lead to more sales, close important deals, and higher revenue. Below are some important notes to take in order to give an effective business presentation:

Connect with your audience

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Your presentation must fit your audience and the occasion. Formal for high profile clients and lighter when presenting to friends, students and the like. To best connect with your audience, you can animate your presentation by putting in popular quotes and recent viral news. You can also engage your audience by asking them questions. Personalize your presentation that would best fit to the interests of your audience.

Frame a story and paint a picture

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Pick the best images and visuals, especially those recent online viral pictures in your presentation. Connect those great images to your story about your business, products and or services. It will leave a longer impression to the minds of your audience. Visuals are great and easily shared in any of our social media platforms. Convey your thoughts clearly by putting relevant content in your presentation. Create a flow in your audience’s mind: Opening (get audience attention), Body (substance and purpose) and Closing (main points and highlights).

Great content

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Put all content that matters in your presentation, but be concise and not too wordy. Make sure content will appear to your audience’s interests and engagement. When you present, do emphasize, ask questions and elaborate more on the topic discussed. To give more emphasis, you can use charts and graphs based on historical data and statistics. Ensure it is align to the purpose of your presentation. Make all words, information and graphs easy to understand by your audience.

You are the presentation

grayscale photo of man walking on platform stage


You are the subject matter expert here, so stand up straight and sound confident in your presentation. Be mindful of your body language so that you will convey expertise and confidence to your audience.
Practice if need be, either in front of your mirror or with someone. Be knowledgeable of the subject, information and data that you will be presenting. And when you are presenting, dress appropriately, have a clear voice, pleasant tone and put emphasis on the most important topics.

How Retailers can Choose the Best Business Services Provider

How Retailers can Choose the Best Business Services Provider

 
person holding blue card
 


Opening a new business can be a daunting process for any individual. From selecting the right location to securing the inventory, the process involves layers of intricacy that helps in determining the success. Among different aspects of opening a new account, lays another important aspect, i.e., selecting a business service provider. With numerous best online business services to choose from, people get overwhelmed with the options. It is essential to choose the right service provider to avoid any complexity in the future. 

Though the credit card processing industry is difficult to understand initially, the business owners need to research a lot to find the right credit card processor for your business. Since every company charges a different amount for every transaction, your decision can have significant consequences for the success of a business.

Business Services Provider Facts

As the owner of a business, you need the facts on merchant services. Businesses that accept payment from clients via credit or debit card work with a merchant services provider. So what should you expect from your business service provider, and how do you know you have the payment solution that’s right for your business?

  • They allow you to accept credit and debit cards
  • They help you meet and maintain security standards
 

Meeting Security Guidelines of the Payment Card Industry

The PCI Standard is mandated by the card brands and administered by the payment card industry security standards council. The standard was created to increase controls around cardholder data to reduce credit card fraud. Validation of compliance is performed annually, either by an external Qualified Security Assessor or by a firm-specific Internal Security Assessor that creates a Report on Compliance for organizations handling large volumes of transactions, or by Self-Assessment Questionnaire for companies handling smaller volumes. 

The Payment Card Industry Security Standards Council (PCI SSC) was then formed and these companies aligned their individual policies to create the PCI DSS. MasterCard, American Express, Visa, JCB International, and Discover Financial Services established the PCI SSC in September 2006 as an administration/governing entity which mandates the evolution and development of PCI DSS. Independent/private organizations can participate in PCI development after proper registration. Each participating organization joins a particular SIG (Special Interest Group) and contributes to the activities which are mandated by the SIG.

The intentions of each were roughly similar: to create an additional level of protection for card issuers by ensuring that business meets minimum levels of security when they store, process, and transmit cardholder data.

person picking blue card

How to Choose the Best Business Service Provider

Choosing a business service provider can be confusing but with the right information, you can make a wise, informed decision.

  1. Find a provider with a proven track record.
  2. Investigate technical support options.
  3. Make sure the rates are reasonable.
  4. Consider the specific needs of your business.
  5. Make sure that your monthly processing volume is not capped.

Understand what will fit best for your retail business

How do you determine what merchandise is right for your store? How do you know if the vendor you’ve chosen will prove to be beneficial in the long run? What standards have you put in place to judge whether the merchandise you buy will be what customers want?

 

Consumers are no longer solely concerned just with the price point. Purchase decisions are now being made with more factors at play, things such as brand differentiation, reputation, and customer-centric return policies. But it’s hard to read a customer’s mind, and it’s also a challenge for retailers to figure out where they fit when compared with their competition. Especially for retailers just starting out, it may feel like a lot of decisions are made on guesswork or instinct. Market research can remove much of that uncertainty, by helping you understand your industry, your target customer, your competition, and your product. And when you understand all that, your chances of success are a lot greater.

Do your due diligence when choosing a merchant services provider

Thinking innovation is a must. Review the ratings and potentials of your business services provider and see what providers are getting the best reviews from their recent clients. Comprehend the service charges and fees upfront. 
 

Last, you need to get all the service charges and fees on the table to make the best decision for your business

If you are a newly established business, the budget may fall short and a secret fee or two could be a budget-buster. Convey with potential business services provider and guarantee you know the fee structure before signing on the dotted line.
 
grey laptop computer displaying 12:00 on table near coffee cup and eyeglasses

Conclusion

Choosing the best business services provider is really important to your retail business, whether you are managing an online e-commerce store, or opening a small business in your community. If you understand what you’re doing and know how to minimize the risks and challenges, the independence, personal satisfaction and financial rewards you can achieve as an entrepreneur mean that starting a small business could be the best decision you’ll ever make.

The best way to communicate with your customers

man shaking the hands of woman

The best way to communicate with your customers

Communicating with your customer in the best possible way will provide a huge impact on customer experience. It will lead to customer satisfaction and if it does, these customers will start marketing your business. They will be your affiliate and will start sharing your business with their friends. Here are the best ways to communicate with your clients:

Always Listen

woman in front of desk

Communication starts with listening. You need to be a good listener for you to be able to understand your customer’s concerns. Listening to every detail of the customer’s can concern can help you create the perfect solution for your customer’s needs. Listening is not only about listening. You need to understand the gravity of the scenario. You also need to understand how this problem is impacting your customer. You need to use your body language while communicating. Eye-contact, nodding, facial reactions, and hand gestures will let the customer know that you fully understand his/her concern.

Never Interrupt

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Interrupting your customers while talking is a sign of disrespect. We don’t want our customers to feel that they are being disrespected because this will cause a huge impact on our business. One negative comment, review or feedback can change your whole company’s graphs. Always wait for your customers to finish what they are trying to say. Listen and address detail by detail of their concerns. Show them that you care. Show them that you are also human and not a company who never cares at all.

Avoid using Jargons

woman sitting in front of laptop

You might be one of the managers, engineers, architects or even the CEO of your company and mastered technical details, names, and phrases but you should deliver this words in a way your customer will understand it. If you sound so wise or technical your customers will never appreciate your efforts. You should level your understanding with your customers. You don’t want to confuse your customers as well. If you fail to let your customer understand what your product or policy is, then this will be another expense for your company and will cost you a bad reputation, negative feedback, comments, and reviews.

Practice Phone Etiquette

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Make sure that you sound natural and human when answering phone calls. Avoid sounding so scriptive and robotic. You should sound like you are talking face to face. Make sure that your voice sounds clear, greet them, compliment them for doing the troubleshooting on their own, thank them for being so patient. They are your customers whatever happens. Never let that one call ruin your whole company’s reputation and always be at your best when answering phone calls.

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